Policies & Procedures
At The Anderida Practice, we are committed to maintaining the highest standards of professionalism, transparency, and responsibility in all our interactions. This page provides you with access to our key policies and procedures, which reflect our dedication to safeguarding your rights and ensuring a safe, ethical, and inclusive environment for everyone.
We encourage all visitors, clients, and stakeholders to review these documents to understand how we operate, the measures we take to protect your privacy, and the steps we follow to ensure the safety and well-being of everyone involved with our organisation.
SAFEGUARDING POLICY:
We are committed to creating a safe and supportive environment for all individuals, especially vulnerable groups. Our Safeguarding Policy details the procedures we follow to protect children, young people, and adults at risk from harm.
EQUALITY AND DIVERSITY POLICY:
We believe in promoting equality and embracing diversity. This policy highlights our approach to ensuring that everyone is treated fairly and with respect, regardless of their background or personal characteristics.
INFECTION CONTROL POLICY:
We are committed to maintaining a clean and safe environment for all. Our Infection Control Policy outlines the measures we take to prevent the spread of infections, including hygiene protocols, sanitation practices, and procedures for handling infectious diseases. This policy ensures the safety and well-being of our clients, staff, and visitors at all times.
DATA PROTECTION POLICY:
In line with the latest data protection regulations, our Data Protection Policy describes how we handle personal data, ensuring it is processed lawfully, transparently, and securely.
COMPLAINTS PROCEDURE:
We value your feedback and are committed to addressing any concerns you may have. Our Complaints Procedure provides a clear process for raising and resolving issues effectively and fairly.
CONSENT POLICY:
Our Consent Policy emphasises the importance of informed consent in all treatments and services we offer. This policy ensures that clients fully understand the nature, benefits, and potential risks of any procedure or therapy before giving their consent. We are dedicated to providing transparent information, allowing clients to make informed decisions regarding their care.
RECRUITMENT POLICY:
Our Recruitment Policy is designed to attract and hire qualified, dedicated individuals who align with our values and mission. This policy emphasises equal opportunity, fairness, and transparency throughout the recruitment process, ensuring we build a skilled, inclusive, and motivated team.
MEDICINES MANAGEMENT POLICY:
As an osteopathic practice, we do not prescribe or dispense medications. Our Medicines Management Policy clarifies our adherence to general osteopathic guidelines, ensuring that any discussions or recommendations involving medications respect established protocols and refer clients to appropriate medical professionals when necessary. This policy reinforces our commitment to safe, responsible practice aligned with professional standards.
GOVERNANCE POLICY:
The Governance Policy outlines our commitment to accountability, integrity, and effective management. This policy establishes our organiSational structure, decision-making processes, and regulatory compliance practices, ensuring that our clinic operates responsibly and efficiently in all areas.
How to Access These Policies
All our policies and procedures are available for public access on this page. Simply click on the links above to download or view each document in full. Should you have any questions or require further clarification, please do not hesitate to contact us at info@theanderidapractice.com.